IBAC emite primeiras aprovações do programa de IS-BAH

The International Business Aviation Council (IBAC) is to grant the first two Stage Two approvals for its International Business Aviation Handling (IS-BAH) program during the EBACE show later this month in Geneva. One of the companies is Indian handling group SRC Aviation, and the other is an as-yet undisclosed French FBO. The new Stage Two IS-BAH approvals took effect on May 1.

According to IBAC, the new standard ensures that a company’s safety management activities are “appropriately targeted and that safety risks are being effectively managed.” The Stage One standard confirms that a company has established a safety management system and that safety management activities are appropriately targeted with all supporting standards established. Eventually, IBAC intends to introduce a Stage Three for the program, which would verify that safety management activities are fully integrated into the company’s business and that a positive safety culture is being sustained.

SRC managing director Bobby Chadha received confirmation of the Stage Two approval in early May from IS-BAH program director Terry Yeomans and IBAC audit manager Lawrence Fletcher. IS-BAH has been developed for handling companies and FBOs. The program runs in parallel with IBAC’s IS-BAO program for aircraft operators.

“Stage Two was more rigid [than Stage One],” Chadha told AIN. “The biggest challenge was ensuring each person in our team understood the importance of what we declare in our manuals.” He added the New Delhi-based company had adopted best practices under the IS-BAH process for ensuring quality and managing risk. SRC is a ground handler for Fortune 500 companies operating in India, Nepal, Myanmar, Bangladesh, Afghanistan, Bhutan, Sri Lanka, and the Maldives.

In 2016, SRC experienced a 15 percent increase in the amount of traffic it handled, compared with 2015. Chadha attributed this partially to an increase in business between India and the West, and partly to the confidence the IS-BAH accreditation has given to clients.

“Our achievement did not go unnoticed,” he said. “Our sales and marketing team received more credibility. Our biggest constraint in the past has been to convince Western companies we can provide quality services.”  

However, SRC and its clients continue to face challenges resulting from India’s legendary bureaucracy. “There is more transparency now, but you can’t expect miracles overnight….We treat everything with kid gloves here,” Chadha concluded.

 

Fonte: AINonline 11/05/2017